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User recommendations for the optimized execution of business processes

机译:用户建议,以优化业务流程的执行

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摘要

In order to be able to flexibly adjust a company's business processes (BPs) there is an increasing interest in flexible process-aware information systems (PAISs). This increasing flexibility, however, typically implies decreased user guidance by the PAIS and thus poses significant challenges to its users. As a major contribution of this work, we propose a recommendation system which assists users during process execution to optimize performance goals of the processes. The recommendation system is based on a constraint-based approach for planning and scheduling the BP activities and considers both the control-flow and the resource perspective. To evaluate the proposed constraint-based approach different algorithms are applied to a range of test models of varying complexity. The results indicate that, although the optimization of process execution is a highly constrained problem, the proposed approach produces a satisfactory number of suitable solutions.
机译:为了能够灵活地调整公司的业务流程(BP),人们越来越关注灵活的流程感知信息系统(PAIS)。但是,这种增加的灵活性通常意味着PAIS对用户的指导减少,因此对其用户构成了重大挑战。作为这项工作的主要贡献,我们提出了一个推荐系统,该系统可以在流程执行过程中帮助用户优化流程的性能目标。推荐系统基于用于计划和调度BP活动的基于约束的方法,并同时考虑了控制流和资源的观点。为了评估所提出的基于约束的方法,将不同的算法应用于各种复杂程度不同的测试模型。结果表明,尽管过程执行的优化是一个高度受限的问题,但所提出的方法产生了令人满意的数量的合适解决方案。

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